DESCRIPTION

This article is written with step-by-step Instructions to Unreconcile reconciled transactions in TRUST Reconciliation.

NOTE: Please ask an Open Practice Admin user or check if you have access to the instructed programs.

STEPS TO FOLLOW

PART A | Unflag Transactions from the Presented screen

1. Go to Open Practice search bar (top find 🔍 icon)

2. Find Trust Bank Reconciliation (TRRECON) program

3. Trust Bank Reconciliation Presentation screen appears

4. Click on Options tab (top left side)

5. Click on Presented Payments Maintenance

6. Enter the From Date

7. Click on Refresh button

8. Hit the Unflag All button

9. Click Green Tick ✅️ button to Save and Clear

NOTE: Same instruction can be followed for the Presented Deposits Maintenance
 

PART B | Copy latest Key ID

1. Return to Trust Bank Reconciliation Presentation screen

2. Enter the Reconcile Dates - Starts:

3. Type in Bank Statement Balance

4. Click on Refresh button

5. ALL the Unpresented Payments will appear

6. Complete TRUST Bank Reconciliation as normal process

*** Above instruction applied in Open Practice (OP) Version 8.6.0 ***

Please contact Open Practice Support Team, if above instruction does not resolve the issue:
Phone: 1300 366 002
Email:  opsupport@dyedurham.com