ISSUE 

Unable to open a Program in Open Practice (OP), as below ERROR pops up:

Open Practice Error
Unable to open Open Practice program

O:\OP32\progs\SYSPWORD.EXE
Insufficient system resources exist to complete the requested service.

Please ask IT Team to apply below instructions to fix the issue:

🔑SOLUTION

Please ask IT Team to follow below step-by-step instructions:

Step 1: EXCLUDE the OP32 and OPDOCS folders in your OP Drive, from Antivirus Scanning.

Step 2: Perform a TEST RUN (Antivirus) after office hours (suggestion)

For the affected User or the affected Computer:

Step 3: Check if the Error is appearing in the Affected Program

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⭕CAUSE

Antivirus Software is preventing the programs from running.

👁️‍🗨️CLARIFICATION

The OP32 and OPDOCS folders were NOT fully Whitelisted and Excluded from ANTIVIRUS Scanning.

*** Above instruction applied in Open Practice (OP) Version 8.6.0 ***

Please contact Open Practice Support Team, if above instruction does not resolve the issue:
Phone: 1300 366 002
Email:  opsupport@dyedurham.com