DESCRIPTION
This article is written with step-by-step Instructions to Add a New User in Open Practice software.
NOTE: Please ask an Open Practice Admin user or check if you have access to the instructed programs
STEPS TO FOLLOW
PART A | Record New User's details in OP
- Go to Open Practice search bar (top find 🔍 icon)
- Find Person Maintenance (MAPERENT) program
- Must add Person Code & Full Name
- Fill in all required fields (Must fill in all BOLD fields/instances)
- Click on Time Keeping page (left hand side)
- Fill in all required fields (Must fill in all BOLD fields/instances)
- Click Green Tick ✅️ icon to Save and Clear
NOTE: Tick 'Is a Fee Earner' field (under Others part/at the bottom) to activate the user/person as a FE (if required)

Suggestion: Open an Existing User's Person Maintenance and compare the New User's record (if similar position)
PART B | Give OP Login access to the New User
- Go to Open Practice search bar (top find 🔍 icon)
- Find User Logins & Passwords (SYSPWORD) program
- Add the New User's Login Name
- In Person instance/field: Find the New User's Name
- In Security Level field: Choose required level from drop-down button (for OP Program access)
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Click on Green Tick ✅️ icon to Save and Clear
PART C | Check an Existing User's Roles-Permissions (if similar position)
- Go to Open Practice search bar (top find 🔍 icon)
- Find Security User Permissions (SECURITY/USERS) program
- Find an Existing User (to match the Security Level) e.g. Existing User's Security Level is 9
- Click on Role button (right-hand side)
- Take screenshots of the LIST of the Roles
NOTE: Program Access Levels (SYSPROG) program shows the Security Level Access for any OP Program
PART D | Give required Roles-Permissions to the New User
- Again in Security User Permissions (SECURITY/USERS) program
- Find the New User
- Click on Role button (right-hand side)
- Click on the Grant button to the required Roles (check screenshot to match)
NOTE: Must create User Logins before giving roles permission
*** Above instruction applied in Open Practice (OP) Version 8.6.0 ***
Please contact Open Practice Support Team, if above instruction does not resolve the issue:
Phone: 1300 366 002
Email: opsupport@dyedurham.com