Questions & Answers related to Alterating/Changing/Modifying items in Open Practice software

Q1. How to alter or update Record Key / Customer Unique ID?

Ans: In the Open Practice search bar (top find 🔍icon) > Search Alter a Record's Key (MACLCHG) program

        NOTE: Must follow the IMPORTANT note

Q2. How to alter or update Contact Key?

Ans: In the Open Practice search bar (top find 🔍icon) > Search Alter a Contact Key (MACOCHG) program 
        NOTE: ERROR prompt box appears, as this is NOT available 

Q3. How to alter or update Matter Number of a Client?

Ans: In the Open Practice search bar (top find 🔍icon) > Search Alter a Matters Matter Number (MAMATCHG) program

Q4. How to alter or update Office Bank's ID?

Ans: In the Open Practice search bar (top find 🔍icon) > Search Alter General Bank ID (LABANCHG) program

Q5. How to alter or update Trust Bank's ID?

Ans: In the Open Practice search bar (top find 🔍icon) > Search Alter Trust Bank ID (TRBANCHG) program

                                        *** Above programs are available in Open Practice (OP) Version 8.6.0. ***

                     In your OP Software, if these are not accessible or look different, then it means either your 

                 Open Practice (OP) Version is different or you do NOT have Security User Permission to access. 

Please contact Open Practice Support Team, if above instruction does not resolve the issue:
Phone: 1300 366 002
Email:  opsupport@dyedurham.com