DESCRIPTION

This article is written with step-by-step Instructions to Allow the affected OP Program to appear, when the User clicks on the ICON.

NOTE: Please ask an Open Practice Admin user or check if you have access to the instructed programs

STEPS TO FOLLOW

1. Go to Open Practice search bar (top find 🔍 icon)
2. Find Person Maintenance (MAPERENT) program 
3. Search the affected User's Name (Person Code lookup icon)
4. Click on Preferences (left pane)
5. Untick the Save Program Positions option (under Menu Preferences)
6. Click Green Tick ✅️ icon to Save and Clear

NOTE: The above will RESET any corrupted program.

*** Above instruction applied in Open Practice (OP) Version 8.6.0 ***

Please contact Open Practice Support Team, if above instruction does not resolve the issue:
Phone: 1300 366 002
Email:  opsupport@dyedurham.com