DESCRIPTION

This article is written with step-by-step Instructions to Untick Hold option from a Creditor Invoice.

NOTE: Please ask an Open Practice Admin user or check if you have access to the instructed programs.

STEPS TO FOLLOW

PART A | Release Creditor Invoice from Hold

1. Go to Open Practice search bar (top find 🔍 icon)

2. Find Creditor Hold Status Update (LACRHOLD) program

3. Modify Hold Payment Status screen appears

4. Search the Creditor

5. Select the Hold Invoice (Hold: Yes) 

6. Click Flag/Unflag button > Hold becomes No
7. Green Tick ✅ to Save the update/change

PART B | Check the released Creditor Invoice

1. Go to Open Practice search bar (top find 🔍 icon)

2. Find Creditor Invoice/Credit Notes (LACRINV) program

3. Creditor Invoice/Credit Note Entry screen appears

4. In Invoice/Credit Note No field: Find the released Invoice 

5. Hold option is unticked

NOTE: The Creditor Hold Status Update (LACRHOLD) program can be used to both Hold a Creditor Invoice and to release a Creditor Invoice.

*** Above instruction applied in Open Practice (OP) Version 8.6.0 ***

Please contact Open Practice Support Team, if above instruction does not resolve the issue:
Phone: 1300 366 002
Email:  opsupport@dyedurham.com