DESCRIPTION

This article is written with step-by-step Instructions to Rectify/Fix an incorrect Creditor Invoice (UNPAID).

NOTE: Please ask an Open Practice Admin user or check if you have access to the instructed programs.

STEPS TO FOLLOW

1. Go to Open Practice search bar (top find 🔍 icon)
2. Find Creditor Invoice/Credit Notes (LACRINV) program
3. Creditor Invoice/Credit Note Entry screen appears
4. Search the incorrect Creditor Invoice
5. Save the incorrect Creditor Invoice (Templates | Save Template)
6. Create Reversal of the incorrect Creditor Invoice
7. Create correct Creditor Invoice (Templates | Retrieve Template)
8. Clear/remove the Saved Template (Templates | Delete Template)

*** Above instruction applied in Open Practice (OP) Version 8.6.0 ***

Please contact Open Practice Support Team, if above instruction does not resolve the issue:
Phone: 1300 366 002
Email:  opsupport@dyedurham.com