DESCRIPTION

This article is written with step-by-step Instructions to Alter/Update/Change/Correct an existing Client/Record Key.

NOTE: Please ask an Open Practice Admin user or check if you have access to the instructed programs.

STEPS TO FOLLOW

1. Go to Open Practice search bar (top find 🔍 icon)

2. Find Alter a Record Key (MACLCHG) program 

3. Search the required Existing Record Key

4. Type in the Correct/Updated Name in Change to new Record Key field

5. Untick the ie: Do not update data now!

6. Click on Change button

5. Click on Yes 

6. Click on OK

*** Above instruction applied in Open Practice (OP) Version 8.6.0 ***

Please contact Open Practice Support Team, if above instruction does not resolve the issue:
Phone: 1300 366 002
Email:  opsupport@dyedurham.com