I entered my matter reference incorrectly, but the searches have already been returned to me. Can I change the matter reference?

You can change the matter reference for billing purposes by sending an email to: supportau@dyedurham.com, with the below details: 

Subject: Matter Reference Amendment

Username:

Order Number: 
Matter reference: 
Change matter reference to: 

If an invoice has already been created for your order, you cannot amend the matter reference. 

Note: This will only be reflected on your next invoice and will not be amended on the platform.