The following steps are to be completed by each user from Unity PMS, if using the Unity PMS/iManage integration.
- Login to your Unity PMS Salesforce Environment
- Select the profile icon, located in the top right corner of the screen
Click on Settings
- In the new screen that loads, select the External Credentials tab
From the iManage section, click on "Allow Access". This will take you to a new window asking to allow and authenticate the connection to your iManage account. Click "Confirm" in this new window to authenticate the connection.
- Once authenticated, you will be taken back to the External Credentials screen where it should state in a green bubble that the connection is configured.
NOTE: Use this process to help resolve issue with you're iManage connection to Unity PMS if you experience any issues related to the connection.