Configuration and Setup Suggestions (Pre-EOFY)

Please complete these configuration steps prior to beginning your End of Financial Year processes to ensure a seamless transition.

1. Review Primary Contacts

• Review the Primary Contacts for your matters to confirm all details are accurate and up to date.
• Verify that email addresses are correct and ensure that all primary contacts have a valid email address associated with their profile.

2. Bank Account Page Layouts (End of Month Reports)

If your environment does not currently display the reports listed below on the bank account page layout, you must configure this access before starting the EOFY process:

• Receipt Listing
• Withdrawal Listing
• Journal Listing
• (Combined) Cashbook Listing
• Trust Trial Balance
• Overdrawn Ledgers Report

💡 For CMA or CMR Bank Accounts: Review the page layout in your CMA/CMR accounts to ensure that the bulk "Send Trust Statements" button is visible and available.

3. Email Templates for EOFY Statements

• Ensure an Organisation-Wide Email Address has been enabled for your firm. If this has not been set up, please contact support for assistance. Be sure to provide your preferred email salutation and the specific organisation-wide email addresses you wish to use.
• We highly recommend adding your internal accounts email address as a CC option within the email templates for archiving purposes.
• We recommend using an email template configured with your organisation’s branding and standard messaging. If you have not set this up previously, you may require technical support to implement it.

End of Financial Year Process

Step 1: Complete Normal End of Month (EOM) Processes

1. Enter Transactions: Ensure all June 2026 Trust transactions have been entered for Trust Receipts, Trust Withdrawals, and Trust Journals.
2. Finalise June Bank Reconciliation: Complete your reconciliation using the following guides:
   • 💡Bank Reconciliations Support Article
   • 💡Bank Reconciliation Tango Guide
3. Run EOM Trust Reports: Generate the following reports from the bank account for the June 2026 period:
   • Receipt Listing
   • Withdrawal Listing
   • Journal Listing
   • (Combined) Cashbook Listing
   • Trust Trial Balance
   • Overdrawn Ledgers Report

(Note: As mentioned in the setup suggestions, if these are not visible on your bank account page, they must be configured before processing).

4. Archive Reports: We strongly recommend printing all year-end reports to a PDF printer and saving them securely in your appropriate internal storage location.

Step 2: Complete EOFY "Annual Trust Statements"

Annual Trust Statements must be sent for all active matters, as well as any matters that have held trust monies within the last 12 months. You can process these either in bulk or manually.

⚠️ IMPORTANT: Review Primary Contact Emails First

When you reach the stage of viewing all matters available for Annual Trust Statements (Step 7 of the bulk guide), you must review the column labelled "Has primary contact email". If any matter is missing a tick in this column's tick box, the bulk send will fail for that matter. Update the missing email addresses before proceeding.

⚠️ IMPORTANT: CMA and CMR Bank Accounts

CMA/CMR accounts do not support bulk sending. Annual Trust Statements for CMA/CMR bank accounts must be processed and sent individually on each account.

Option A: Bulk Send Annual Trust Statements (Recommended)

Follow the step-by-step workflow guide here:

💡 Bulk Send Annual Trust Statements - Tango Guide

Option B: Manual Process for Sending Trust Statements

If you prefer to process statements individually for each matter that held trust monies in the last 12 months, follow this guide:

💡 Generate a Matter Trust Statement - Tango Guide

Post-Process Verification

• Confirm Delivery: Once the Annual Trust Statements have been generated (via either the bulk or manual method), a confirmation record will appear in the Activity area of both the relevant Matters and Contacts.
• Spot Check: We recommend spot-checking a few matters and primary contacts by reviewing their Activities Timeline tab to ensure successful completion.
• Client Delivery Note: Annual Trust Statements are generated and sent per matter. Clients with multiple active matters will receive a separate statement email for each individual matter.