ATOM Admin user who has access to the Common Settings tab needs to apply this Article Instruction.
DESCRIPTION
This article is written with step-by-step Instructions to RESET ATOM software User Password.
STEPS TO FOLLOW
1. Go to Settings
2. Click on User List/Permissions option
3. Click on the Last Name of the User
4. Add the New Password (in Edit User page)
NOTE: Use at least 8 Characters (Minimum: 1 Numeric + 1 Special Character (e.g. ! @ # $ % &) + 1 Upper Case + 1 Lower Case)
5. Click on Save button
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NOTE: We recommend storing the New Password within a secure password manager, because once you Save the Password, it will disappear from the Edit User page!
Please contact ATOM Support Team, if above instruction does not resolve the issue:
Phone: 1300 997 207
Email: atomsupport@dyedurham.com
Related Article: ATOM Password Reset: How to reset ATOM webpage login password OR Unable to LOGIN to ATOM Software